Job Description
Responsibilities
Visa Consulting and analytics, the consulting arm of Visa, is a global team of industry experts in strategy, marketing, operations, risk and economics consulting, with decades of experience in the payments industry.
As part of its consulting service line, VCA is looking to build out Managed Services which is a full cycle solution for the implementation of enterprise programs and portfolio strategies, ensuring strategy implementation through profitable lifecycle marketing campaigns and portfolio management execution. Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources and scale to enhance performance and increase profitability.
The Senior Manager, will lead the delivery of Managed Services offerings to our clients. This role will combine commercial intelligence with Visa’s data assets, proprietary analytical solutions, cutting edge digital platforms, campaign capabilities, best practices and partnerships to enable personalized, relevant and engaging interactions.
Lead the implementation initiatives with important Visa clients and provide direction to the different tracks of the programme (e.g., programme management, stakeholder engagement, etc)
Coordination and active management of the client assuring the value delivered, meeting Visa’s high standards and to client’s satisfaction
Provide high level visibility and drive strategic initiatives for the programme, reporting progress into the relevant functions, maintaining governance and oversight
Coordination with the Visa Hub teams in terms of best practices and state-of-the-art transactional data analysis
Drive the Design, Plan, Execution and Engagement for a successful project execution with the client. This could mean defining & designing what the overall strategy will look like, building out the strategy requirements, live strategy implementation and conversion of card customers, as well as executing the post-conversion tracking and performance measurement
Project managing the delivery strategies of developed solutions with a true entrepreneurial spirit and ensure collaboration and overall integration between programme tracks. Managing the delivery of third party vendors
Understand our clients’ business objectives, needs, plans, etc. together with the Account Management Team
Identify opportunities and improvements to grow the business of our clients
Develop and propose appropriate project approaches and business solutions to the client
Provide Thought Leadership knowledge and projects regarding the future of payment and retail banking to our client
Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the VCA and product teams
Build and retain Visa Consulting relationships with our client
Generate ideas and opportunities for future engagements with the client
Support the overall go-to-market strategy for Managed Services
Key Competencies
Substantial experience in retail banking and/or payment card industry
Experience in end-to-end product implementations and/or marketing campaign executions
Solid understanding of delivery techniques, methodologies, and best practices. Hands-on experience with Waterfall and Agile frameworks (e.g., Scrum, Kanban) is beneficial
High intellectual capability evidenced by excellent analytical skills
Comprehensive knowledge of tools and the use of data insights for business growth in a digital and technology-driven environment
Excellent client relationship management skills (also on senior executive level and across all levels of an organization)
Excellent sales orientation, experience selling major projects/ideas to senior management
Fluent in English – both verbally and written
Excellent presentation and communication skills (written and verbal) including an ability to comprehend and convey technical information
High levels of integrity and business ethics
Willingness to maintain professional development
Qualifications
Specific Requirements
Minimum 7+ years of progressive experience, a combination of regional and global experience strongly desired.
Bachelor’s Degree in quantitative or business field
Willingness to travel
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
I’m interested
Apply via :
jobs.smartrecruiters.com
