JOB DESCRIPTION
Respond to customer enquiries on social media, live chats as well as phone calls.
Provide accurate,valid and complete information to customers upon request
Maintain a positive attitude and a desire to promptly resolve potential customer issues or complaints.
Welcome customers warmly and ascertain problem or reason for calling or visiting.
Ensure that the office is always clean and tidy at all times
File all receipts and documents
Perform other administrative duties
KEY REQUIREMENTS
Diploma in business administration, marketing or customer service
Prior administrative experience is a plus.
Excellent computer skills
Attention to detail.
Desire to be proactive and create a positive experience for others.
Ladies encouraged to apply
If you are up to the challenge, possess the necessary qualification and experience; kindly send your CV (Customer Service/Admin Intern) to careers@panafricaskills.co.ke by Thursday 26th August 2021. Only shortlisted candidates will be contacted.
Apply via :
careers@panafricaskills.co.ke
