LOOKING FOR A NEW CHALLENGE?
If you are looking for a challenge in a rapid environment in the aviation services industry and are motivated to work in a multicultural company and a position that allows you to put your ideas into practice, this will be an excellent opportunity for you.
Swissport Kenya Limited is recruiting for the position of Head of Cargo Services, reporting to the Chief Executive Officer, based at Jomo Kenyatta International Airport.
We are seeking a professional with a proven track record in operations that will be responsible for leading, planning and managing all operational activities associated with cargo service handling in line with the Swissport Formula, procedures, policies, financial guidelines and brand values.
Key Responsibilities
Full responsibility for delivering effective cargo services solutions to our customers according to the agreed contract and Service Level Agreements (SLA)
Meet with customers on a regular basis to get feedback and monitor satisfaction levels
Review new airline and vendor contracts as needed and follow up with appropriate action
Build and maintain relationships with key stakeholders (internal & external)
Ensure strict compliance with all international and local government/statutory requirements regarding aviation and cargo operations
Develop and implement new /amended local procedures where appropriate for any new processes/changes which conform to Swissport Standard operating procedure
Review key performance indicators (KPI’s) and take necessary actions to meet needs
Prepare operating budgets, resources plan (manpower, equipment and facilities), training plan and reports to deliver the organization strategy and plans
Monitor and analyze the Profit and Loss (P&L) statements for any variances and take appropriate action
Lead, motivate and manage staff to deliver the agreed performance objectives and standards.
Develop, maintain and own business line’s talent mapping and succession plans.
Implement, maintain and closely supervise all safety and security measures related to people, equipment, facilities and aircraft involved in the operation.
Manage contracted services providers (security, cleaning, porters, staff transport, drivers) towards ensuring that Swissport standards are upheld and that performance is in line with Standard Level Agreements.
Qualifications and Competence
Bachelor’s Degree or higher
Minimum of 5 years’ senior leadership experience within the cargo and logistics industry
Customer focus and quality awareness
Strategic Orientation and Business acumen
Result orientation
Excellent Communication skills
Leadership and People management experience
Ability to work under pressure
Application letter and CV ONLY clearly indicating position applied for should be forwarded via email: NBO.Recruitment@swissport.com addressed to: The Manager, Human ResourceSwissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. In case you do not hear from us, please consider your application as unsuccessful.
A Police Clearance Certificate with a validity period of 6 months from the closing date is Mandatory.Be part of the team that brings Swiss time to African soil!Closing Date: August 13, 2021.
Apply via :
NBO.Recruitment@swissport.com
