This role is responsible for coordinating daily operational activities between planning, raw milk processing, packing, quality and stores. This role plays a key role in ensuring all process steps meet the quality expectations as per the regulatory and Bio in house requirements:
Monitoring and controlling the production processes from raw ingredients intake through to packaging of finished products
Monitoring all quality CCPs and keep regular records of the same as scheduled. (For example, milk storage temperatures, homogenization pressures, clarification temperatures, pasteurization temperatures, sterilization temperatures, packing temperatures etc.)
Ensure all the process steps meets the quality expectations/ rigorous standards of quality and hygiene as specified in the regulatory and Bio in house requirements.
In liaison with food safety coordinator, carry out technical trainings, quality trainings and evaluation for production staffs.
Reporting any identified critical compliance risks and recommendations to the Quality manager
Support Continuous Improvement efforts within Production, Quality and Operations department.
In liaison with the food safety team leader/ coordinator; revise and update the quality assurance documents and procedures/ work instructions that are within the production.
Ensure there is reduced customer complaints, reduced line wastages, reduced NCPs by monitoring and validating the QMS/ FSMS to ensure there is continuous improvement
Conduct Root Cause Analysis; ensure CAPA closures are actioned, monitored, closed effectively and on time
Ensuring compliance of all the processes (Dairy and nondairy) in accordance to quality programs (GMP/OSHA, HACCP/ FSMS), Bio inhouse policies and industry regulatory requirements
Skills and Attributes
Strong governance, risk and control skills
Excellent knowledge of HACCP and FSMS principles
Excellent skills in conducting root cause analysis and CAPA closures
Strong in scientific reporting
Highly skilled in use of MS office applications.
Good leadership skills with ability to work as part of a team
Passion for quality and maintaining consistent standards of excellence
Education and Experience Level
Bachelors degree in Dairy/foodtechnology, Food Science & Technology or other related field
At least 3 years experience in Dairy/Foodprocessing
Experience working in a processing role in the FMCG industry
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