The successful candidates will be responsible for steering the Branch into high level performance through proper supervision, people management and enforcing a customer centric culture at the Branch.
Key Duties & Responsibilities
Take the leadership role at the Branch and mentor the Branch staff towards the achievement of the Banks’ Mission, Vision and the Banks’ Strategic Objectives.
Ensure the Branch attains the set targets in the following parameters; High standards of Customer Service, Customer Retention, Deposits, Healthy Loan Portfolio.
Develop and maintain critical relationships at the Branch to enhance business Development
Enhance relationships with SME’s, High Net worth Individuals, Churches and Institutions to grow business.
Maintain a healthy balance of deposits portfolio on Church, SME, and Retail and Corporate deposits.
Implement strategies on penetration of business segments, markets and sectors.
Ensure growth of liabilities business including transactional, alternate and direct banking business.
Ensure staff productivity is maintained through support, mentorship, and TAT and customer service.
Ensure compliance with both internal and external regulatory requirements.
Working closely with risk and compliance units to ensure effective controls to mitigate against business risks associated with Business.
Key Qualities & Competencies
Minimum of 5 years banking experience; both in Banking Operations and Credit Management, 2 of which must have been in a supervisory or managerial position in a Micro Finance or Commercial Bank.
Experience in a Micro Finance Institution will be an added advantage
Good people Management skills and proven ability to achieve results through others
Have excellent negotiation, sales and marketing skills
Strong customer centric skills
Excellent report writing and presentation skills.
Good communication skills
Self-driven, results-oriented individual with a positive outlook
Must have a clear focus on high quality and business profit
Able to get on with others and be a team-player with excellent interpersonal skills
Between 33 to 42 years of age
Qualifications
Undergraduate university degree in Business related field
Professional qualifications in Marketing, Accounting or Credit Management will be an added advantage
Must be adept in ICT
Applicants must be committed to Christian values with a passion to serve
go to method of application »
The full job profile is on the website and qualified and interested candidates who meet the criteria should download the “Job Application Form” at www.smep.co.ke/opportunities, and send their filled applications to recruitment@smep.co.ke. The deadline for applications is Friday 9th July, 2021. Only shortlisted candidates will be contacted.https://www.smep.co.ke/home/branch-manager/
Apply via :
recruitment@smep.co.ke
