Job Summary:
The Business Development Officer is principally responsible for ensuring patient satisfaction through the services offered in the hospital.
Responsibilities
Conduct and develop patient satisfaction survey protocols
Respond to the patient queries regarding the services being offered timely.
Analyze the current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth and problem resolution.
Respond to the patient queries regarding the services being offered.
Develop creative strategies to retain the patient including interviewing them to take their feedback and incorporate it into the growth plan.
Prepare the annual marketing budget and track the expenses against the budget.
Develop in-depth knowledge about business development practices, marketing the hospital’s activities, prospective patients and health trends.
Develop strong customer relationships in order to generate high volume of prospective clients.
Manage patient / partner calls and appointments effectively for new opportunities.
Participate in the health industry forums, patient discussions, and conferences as a representative of the facility
Supervise the patient relationship management database and utilize it to manage customer contacts and mailing lists.
Provides oversight for all aspects of the hospital’s communications, including: proposal writing, events, marketing/development, media relations, social networking, website, newsletters and branding
Qualifications
Degree in Business Administration / Public Relations from a reputable institution.
Hospital experience in the same position an added advantage
Applications to reach by 1st July 2021 to hr@runeemahospital.org.
Apply via :
hr@runeemahospital.org