Corporate Life Service Associate (FTC) – (21000012)

Number of Openings:  6
Job Purpose:
The jobholder will be responsible for administration of Group Life business and ensuring that customers receive prompt services including handling of queries from the client and related parties.
Key Responsibilities:

Sending of renewal notifications.
Provide scheme performance reports in collaboration with the Claims Team
Ensure that primary reconciliations of payments, payables and receivables between the client and related parties with respect to premium and administration fees is done.
Prompt processing of initial and renewal costings and adherence to SLAs and TATs.
Ensure accuracy in costings and debit/credit notes
Follow up on timely premium payment from the clients and processing supplementary costings
Follow up on timely Administration Fee payment by the related parties
Communication of costings (i.e. new entrants, revised salaries & exits) and medical underwriting requirements.
Provision of costing schedules to the Claims Team for claims processing
Processing of commissions for intermediaries
Efficient data management and proper filing
Communication of booked premium to Finance Department and Underwriting Department

 
 
Knowledge, experience and qualifications required
 
Knowledge, experience and qualifications required

Bachelor’s Degree in a business related field 
Professional studies in Insurance – AIIK or ACII or other related studies is an added advantage
Experience of at least 1 year in Group Life Service or closely related working environment
Computer Knowledge- Microsoft Office
Good communications and presentation skills
Excellent analytical and numeric skills with attention to detail

Performance Standards

Renewal of Group Life Schemes within stipulated time
Preparation of renewal invites within stipulated time
Issuance of debits/credits within turnaround times
Issuance of medical underwriting requirements within the stipulated time
Corporate Life Clients scheme reconciliation

Apply via :

britam.taleo.net

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