Reports to: Technical Operations Manager
JOB SUMMARY
The Systems admin will maintain the computer networks, provide technical support and ensure the whole company runs smoothly. He /She will monitor and maintain the company computer systems, install and configure hardware and software, and solve technical problems.
ROLES &RESPONSIBILITIES
Install and configure computer hardware, software, systems, networks, printers and scanners
Monitor and maintain computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company
Setting up accounts for new users
Repairing and replacing equipment as necessary
On board & train new staff on all company platforms such as team; teams, basecamp, 3cx telephone platform, & assign them new emails.
Maintain Company Servers/ biometric systems etc.
Organize the boardroom and assign projectors to teams as may be required.
Knowledge, skills and experience required
BSc/Ba in Information Technology, Computer Science or a related discipline
Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is an added advantage
At least 2 years proven work experience as a System Administrator, Network Administrator or IT support in a busy organization.
Experience with databases, networks (LAN, WAN) and patch management
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
Ability to create scripts in Python, Perl or other language
Familiarity with various operating systems and platforms
Knowledge on LMS platforms
Other Competencies
Resourcefulness and problem-solving aptitude
Excellent communication skills
Experience and interest in internal and external communications, partnership development
Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.
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