We are looking for a confident and passionate Sports and Health Club Manager to achieve our mission of being the top private members Club in Africa and amongst the most respected in the world.
The ideal candidate will stimulate growth of sales, Member utilization, Membership of the Sports and Fitness department to unprecedented levels of success and build strong relationships with Members and team members.
The Role: Reporting to the Club Secretary / CEO, the Sports and Health Club Manager will be responsible for overall running of the Sports and Health Club department, delivering exceptional and memorable experience for all, optimal operational efficiency and maximize profitability of the department.
Scope of responsibility includes the Squash, the Bowling, the Tennis, the Health Club including Gym, Spa, Swimming pool and Snooker.
Principal Accountabilities:
Responsible for overall smooth running of the Sports and Health Club operations, delivering high quality services in line with the Club’s standards.
Building and maintaining strong relationships with Members.
Responsible developing exceptional Member experience and improving Membership retention rate. Create a culture of care and service excellence among your team members.
Responsible for financial performance of the department. Prepare departmental budgets, oversee implementation and control of the same budgets. Achieve and surpass revenue targets.
Design and promote activities that appeal to Members across the different demographics and generate revenue.
Ensure appropriate fees are charged to the Members for usage of the Sports and Health Club facilities.
Advise on long term strategic planning for the department.
Ensure all facilities are in perfect operating condition and that the health and safety standards are met.
Schedule work/repairs as needed with the Projects and Maintenance Department.
People management – training, recruitment, discipline, development, performance management.
Act as focal point of contact for all service providers to the Department ensuring all their obligations are met – be ‘the face’ of MCC Fitness, health and wellbeing.
Qualifications
Have at least five (5) years’ experience in a similar position in an upmarket Sports and Health Club environment locally or Internationally – Essential
Knowledge and experience in spa management – preferred
Certification in sports management – Essential
Able to teach fitness classes – aerobics, yoga, Pilates, etc – Preferred
Demonstrated strong leadership, team and communication skills – essential
Ability to think creatively and have ideas on how to maximize opportunities.
Strong working knowledge of MS Office Suit
Good interpersonal, time management and organization sills.
Good business acumen
Interested candidates are requested send an updated Resume and letter of application quoting “Sports and Health Club Manager” to careers@mcc.co.ke by end of day (5.00pm) Friday, 30th April
2021.Due to the large number of applications we may receive, kindly note that only short-listed candidates will be contacted.Please be advised that Muthaiga Country Club is an equal opportunity employer and does not ask for money from applicants under any circumstances during the recruitment process.
Apply via :
careers@mcc.co.ke
