Customer Support Agent (German Speaking) Director of Delivery (Kenya)

We are looking for detail-oriented, thoughtful, and customer-centric individuals, with proficiency in the German language, to join our Kenyan team. You will be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Benefits

The flexibility of working from home without having to go to the office
Work with clients in the USA, EU, and elsewhere
Extensive opportunities to learn from, and work with, high-performing colleagues

Skills

Excellent written and verbal German communication skills
Strong problem-solving skills
Sense of humor

Duties

Diagnose and solve the customer’s’ problems
Communicate effectively via email and chat with our customer
Coordinate effectively with peers and your manager
Contribute to a high-performance and friendly workplace culture

Attributes

Personal integrity
Can-do attitude
Team player
Continuous learner

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