6 months temporary contract.
Operations Department.
Summary:
The holder of this position will be responsible for supporting system users to enable them to contribute to the company’s objective.
Principal Accountabilities:
Managing user problems by sorting and logging user calls in the User support register;
Monitor data center health using pre-existing management tools and respond to hardware issues as they arise: help build, test, and maintain new servers as needed.
Supporting operationalization of the company’s digital platform (E-books, LLR). Oversee and evaluate the functionality of the website performance, to develop, maintain and update website content.
Generating and update the IT assets register, perform routine audits of the system, including all backups.
Assisting vendors during preventive maintenance.
Developing downloadable PDF catalogs for both print and electronic products complete with graphics for ease of reference and appeal.
Styling and uploading cases under the IT Officer’s supervision.
Support Internet, intranet, LANs, WANs, and network segments.
Maintaining an up-to-date inventory of computer hardware including model, serial numbers, and use.
Cleaning servicing and backup of all equipment monthly.
Qualifications & Experience:
BSc Information Technology or equivalent area of study.
Qualification in I.T system preferably MCSA/ MCSE
Minimum of 3 years in a technical or IT position
Excellent technical knowledge of and experience with emerging technologies including but not limited to Microsoft Active Directory, Microsoft Office 365 and Exchange, SharePoint, cloud-based storage systems, Windows OS, MS Office suites, Citrix, and PowerShell.
Skills & Competencies:
Advanced computer skills
Skilled in IT security, ERP Management especially Navision, network ad infrastructural management, and IT project management
Possess quality of integrity, credibility, and commitment to the company’s mission
Have negotiations and analytical skills
Ability to prioritize and work in a high-pressure environment
To apply, send your CV and cover letter to recruitment@lawafrica.com and quote the job title on the subject of the email by 9th March 2021.
Apply via :
recruitment@lawafrica.com
