Job Purpose – Responsibility for coordination and administration of training activities
Job Level – Senior Officer
Reports to – GM – Learning & Talent Development
Key responsibilities
End to end effective coordination of training programs
Developing and maintaining accurate and easily accessible records and processes for all learning and development activities and processes including recording and monitoring attendance, ensuring that staff required to attend specific workshops are easily identified and followed up.
Advising staff on training policies and procedures including resolving or supporting the resolution of problems related to the operation of the learning and organization development area.
Preparing training reports such as training hours, training evaluation, training assessment and training activity records
Establishing systems to record and produce regular reports on learning and development metrics,
Timely filing of NITA payments, claims and reimbursements
Conduct research and supporting with learning and Talent Management projects as required
Support with Learning Management System administration e.g. Course creation, updating training data, user support
Support with Learning projects as required
Qualifications
Desired attributes, qualifications, skills & experience
A Bachelor’s Degree in Human Resources, Social Sciences or Industrial Psychology from a recognized university
Relevant professional qualification e.g. IHRM
SKILLS & ABILITIES
At least 2 years’ experience in supporting learning management and operations
Experience of providing support to events to enable them to run effectively
Demonstrable experience of data analysis and reporting
Excellent IT skills, including proficiency in the full Microsoft Office suite.
Planning and organizing skills
Detailed oriented
Excellent interpersonal and customer facing skills
Evidence of strong administrative and organizational skills
Ability to priorities workload and multi-task effectively
Ability to work effectively under pressure whilst retaining a strong eye for detail
Strong team player, able to work effectively with diverse client groups
Proactive and self-motivated, customer focused with a ‘can do’ attitude
Apply via :
equitybank.taleo.net
