IT Technician

Job Description
To be successful for this role, you must have thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems.
The ideal candidate should also have great troubleshooting abilities and attention to detail.
Major Tasks, Key Responsibilities, and Key Accountabilities:

 Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance as per the client’s preference.
Ensure security and privacy of clients networks and computer systems
Provide orientation and guidance to customers on how to operate new software and computer equipment.
Organize and schedule upgrades and utmost maintenance for corporate clients while observing confidentiality.
 Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
 Maintain records/logs of repairs,job cards and fixes and maintenance schedule.
Identify computer or network equipment shortages and place orders
Making client follow up quality of service rendered regarding IT related issues and updating them on the latest gadgets n devices for purposes of efficiency.

Required Skills:

Excellent diagnostic and problem solving skills.
 Excellent communication ability.
Outstanding organizational and time-management skills.
In depth understanding of diverse computer systems and networks.
Good knowledge of internet security and data privacy principles.

Required Education:

Degree in Computer Science, engineering or relevant field.
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional.

Required Experience:
3+ years Proven experience as IT Technician or relevant position.

Interested candidates who meet the above requirement can send their CVs to md@cit.co.ke before COB 1st March, 2021

Apply via :

md@cit.co.ke