Area Lead Logistics Product Manager – EA Customer Experience Agent Finops Agent (Kenya)

The role of Lead Logistics Product Manager for East Africa is responsible for development of Supply Chain Product families in the high-growth geography of East Africa that are ahead of the curve. You would be responsible for developing innovative solutions, be a part of the commercial process and contribute towards profitable growth of our products.
Key Responsibilities:

Responsible for all supply chain (SCM/4PL) product development activities including core products, add-ons/configurables and customizations
You will act as a leader to assess product requirements & competitiveness ambitions leading up to the development & execution of product & business development roadmaps
Constantly act as the SME leveraging your knowledge across customers, reach out to teams and facilitate engagements where required
Ensures all standard services and solutions are effectively packaged and rolled out (including associated training programs) to facilitate effective marketing, selling, implementation and execution
Support key sales pursuits primarily through leverage of existing capabilities but also through product innovation or customisation, where strategically required, to ensure differentiation and value creation to our existing and potential customers
Lead or participate in customer or product specific development projects delivering new services or optimised operating platforms
Supports the area team with upskilling & capability building in order continuously to improve our service offering to our customers
Creates a centre of excellence in SCM costing and pricing management across Africa to provide timely and accurate responses to support the commercial pursuits.
Drives SCM GP optimization for Africa including tracking the revenue and cost drivers and initiating improvement initiatives including but not limited to revenue/cost leakages, charge revisions, etc.
Drives critical L&S projects for East Africa such as CFS establishments, customer go-lives, etc.

We are looking for
Who we are looking for
We would like to hear from you if you can demonstrate the following:

Master’s level education in Business or other relevant discipline
5+ yrs’ relevant work experience with proven track record across operations & commercials with focus on driving results through others (preferably Maersk SCM)
Experience of working with wide variety of complex operational and commercial challenges
Ability to work in a matrix organization and influence decision making
Ability to interface with senior leadership stakeholders within & outside the organization
Ambition and drive to excel together with others.
Alignment with our values
An international mind-set and inclusive behaviour.
International mobility and willingness to travel.
An excellent command of spoken and written English.

Key Competencies:
Behavioral

Assertive/decisive and pro-active
High sense of urgency & persistence
Confidence in dealing with people and building lasting relationships/networks
Ability to problem solve & recommend appropriate course of action analytically & structurally
Ability to manage stakeholders at various levels within & outside the organization
Customer centricity

Technical

Preferably Maersk SCM operational/commercial structure & functionality
Metrics-driven
Outstanding verbal, written & presentation skills
Project Management & Training skills

As a performance-oriented company, we strive to always recruit the best person for the job – regardless of gender, age, nationality, sexual orientation or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

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