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Job Details
A senior role in the Consumer team focusing on ad hoc quantitative studies and the following:
Client management and development
New Business Development with targets for sales and revenue
First point of contact for the client on a project
Run projects with minimal senior supervision
Line management responsibility and some involvement in departmental management, including being a representative/ advocate for the department
Responsibility for growth tool implementation
KEY OUTCOMES
Development of Client relationships:
Maintain and nurture client relationships
Develop new business from existing clients
Good understanding of client business and market
Manage and promote delivery to client expectations
Financial management:
Accountable for managing projects and team to drive positive GM and profit
Pricing for success and profit
Works with internal and external clients to identify cost effective solutions
Targets for sales and revenue
Proposal process:
Accountable for creation and integrity of proposal and pitch
Responsible for turning complex research approaches into workable & profitable solutions
Project management / Fieldwork:
Suggest process improvements to suppliers and team
Drive integration of team members to deliver excellence
Clarify and manage roles and budget within project team
Oversee change to meet business and client needs
Manage the creation & review of materials to meet client needs
Manage multiple projects simultaneously with minimal supervision
Analysis/reporting:
Generate insight and recommendations that demonstrate knowledge of client’s world and are based on client need
Analyse data patterns in detail to understand significance and identify appropriate action (Quality Assurance)
Leadership, team and people management:
Attend weekly inter-departmental sales meeting
Manage and assist team in developing account strategy
Seek opportunities to share learning and coach/mentor team
Ensure direct reports have objectives & development plans to support team goals and company strategy
Assist in recruitment and development of staff in line with team and company needs
Communication:
Actively listen and communicate openly with clients and internal teams
Clearly and persuasively communicate complex issues, internally and externally
Clearly and accurately write reports, presentations and proposal documents
Deliver presentations to senior clients
Client target:
Manage projects & team to contribute towards achievement of financial targets.
Client contact:
Client relationship development
Key client contact on standard projects
Team contact:
Co-ordinate management of resource
Responsible for performance management of direct reports
Involved in recruitment of team members
Supplier contact:
Manage key supplier relationships
Learning & Development:
Implement a learning culture through sharing skills and coaching
Personal focus on people management and client relationship development skills
CAPABILITIES
Bachelor’s Degree, preferably in Market Research, Marketing, Statistics, Economics, Business or a related field
Brand Guidance, Brand Strategy and CX experience
Confident analysis and presentation skills
Ability to advise the client and solve problems
Negotiation skills
Strong proposal and presentation writing skills
Knowledge of corporate financials
Knowledge of core Kantar products
Excellent project management skills
Strong coaching and people development skills
Empowers others by instilling a sense of ownership
Leads by example
Promotes team spirit
Apply via :
kantar.wd3.myworkdayjobs.com