We are looking for a motivated and insightful user researcher based in Kenya who will work closely with overseas project team. The user researcher will help us create useful, usable and delightful mobile/web products for users and inspire improvement at all stages of product development by delivering compelling insights based on user research findings.
Job responsibility:
Collaborating closely with overseas teams to organize and execute user research both online and offline, recording survey processes, collecting and analyzing research data/study results;
Building and maintaining respondent recruitment channels, engaging targeted respondents in structured surveys;
Monitoring competitive market dynamics, conducting benchmark studies and competitive analysis on a regular basis;
Deeply understand the needs, behaviors, and scenarios of products across mobile applications. Collect users’ feedbacks and evangelize for user research across the organization;
Teach, mentor, and advise product and operation teams on incorporating user research and user voice into the product building process.
Qualification requirement:
Bachelor’s Degree in Anthropology, Psychology, Sociology, Human Factors Engineering, Computer Science or relevant field;
3+ years’ work experience in user research or market research, preferable with exposure in mobile/web product and AI;
Working experiences include customer satisfaction survey, questionnaire design, in-depth interview, A/B tests, usability test, user operation and etc.;
A desire to keep pushing your work until all details are attended to;
Fluency in English;
Proficiency in Microsoft Office;
Excellent communication skills, Analytical skills, strong time management skills, proactive, responsible, and team spirit.
Interested candidates should send in their CVs to jobsnigeria@transsnet.com on or before the 22nd of January 2021.
Apply via :
jobsnigeria@transsnet.com
