Reporting to: Manager-Corporate
Job Purpose:
The purpose of the role is to build and manage rapport with Fund Managers, Insurances, Private investors and High Net worth clients so as to ensure optimum customer acquisition, retention and growth of the deposit book of the bank.
Key Responsibilities:
BUSINESS DEVELOPMENT
Marketing for sustainable growth and overall stability on the liabilities side of the bank’s balance sheet through growth of current account/collection business as well as wholesale deposits from institutional clients
Aggressive sales call plans to achieve large prospects.
Developing forecasts/quantify the expected business from prospective client
Identify market and book new liability business
Manage a designated portfolio of customer relationships in order to identify and address customer needs, ensuring that the overall service provided is in line with customer expectations and the terms of the service offer.
Provide specialist information, guidance and advise to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction
Prepare customer/sales plans to ensure each relationship is managed according to customer’s needs and potential, regularly reviewing the customer portfolio to assess future needs and ongoing fee/income potential.
Identifying and developing new business proposals efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors
Manage existing relationships to deepen the relationship for Business Banking solutions through customer requirements and continuous contact
Initiating and monitoring customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service
Ensures that all new business is in line with KYC and CTF laws and regulations and customer information is regularly updated.
Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements
Role Models the Brand and Corporate Values of the Bank in the internal and external market environment
Works as part of a team for the purpose of winning together
The Person:
The ideal candidate must possess the following:
Qualifications
Bachelor’s degree in Commerce/Business related field.
Strong presentation skill set
Good analytical skills
Knowledge of Institution Banking products
Highly effective communication and collaboration skills
High level of cooperation with others and is responsive to the bank’s and team’s needs
AMC/CFT training/knowledge.
Key Competencies and Attributes
Builds networks and maintains strong relationships
Good negotiation skills
Able to listen keenly
Pleasant and able to relate well in diverse social set ups and teams
Upholds high standard of Professionalism, integrity and respect for others
ALL applicants MUST apply online to the email recruitment@familybank.co.ke; closing date is 15th January 2021. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted. “We are an equal opportunity employer”
Apply via :
recruitment@familybank.co.ke
