We want to hire an experienced Account Manager for our delivery team. In our high-growth, the high-uncertainty environment you’ll be asked to engage with Influx clients, assess their needs, and strategically align the use of our services to achieve those needs. To succeed in this role, you need to be tactical and take action proactively in order to coordinate the Clients and Influx’s internal organizational units to bring the Client and Influx’s service into a harmonious and efficient relationship. You’ll be reporting directly to the Delivery Manager.
What We’re Looking for
5+ years of experience in client success management in a B2B SaaS company
Prior experience blending strategy, planning, execution, and evaluation in a commercially sensitive context
Team player, able to work with stakeholders at all levels including C-level executives
An ability to prioritize in an environment of high uncertainty
A communicator able to clarify, debate, influence, and persuade at all levels
Ability to quickly build confidence with external stakeholders
Commercial acumen with the ability to forecast future revenue based on client and services analysis
Strong negotiation skills
Bonus Points
Customer service design
Conscientiousness
Risk Management
Quality Management
What We Offer
Strong support for work from home
Work with an international team from a wide variety of backgrounds
A set of international clients with high standards of excellence
If you believe you’re the next person to join our team, please hit ‘Apply’ to start your application with us.
Apply via :
influx.typeform.com
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