Overall Job Purpose
The Business Planning Manager will be responsible for the following:
To provide business, planning, strategy and coordination support to the Head of Mortgage Business
To support the Mortgage Business Head and Mortgage Business Managers in the business direction of the Mortgage Business and manage the business agenda
To create an impact through leading key initiatives/projects on behalf of the Mortgage Businesses
To ensure the smooth running of the Mortgage Office
Minimum Qualifications, Knowledge and Experience
A Business related degree from a reputable university.
At least 4 years’ minimum working experience in a similar role
Key Competencies and Skills
Exposure to Banking
Advance MS Office skills – particularly, Excel and PowerPoint
Strong analytical skills (basic understanding of financials preferable)
Strong communication skills – written and spoken
Strong interpersonal skills; Capability to liaise, interact, coordinate and build rapport with people at all levels
Ability to multi-task and cope with tight deadlines in a high-pressure environment
Must be a self-starter and have an appreciation of business growth and priorities
Team Work and Interpersonal skills,
Leadership Skills
Fast learner
Problem solver
Excellent PowerPoint and Excel skills – should be able to do presentations and analysis on Excel
Analytical skills
Excellent communication skills
Organized
Can do attitude
Demonstrate Integrity and Professionalism,
Good communication Skills both written and Verbal
Selling skills, analytical skills, negotiation skills, supervisory skills,
Presentation skills, with outstanding reporting skills and bank product knowledge.
Responsibilities
Manage all key forums (Weekly meetings, Mortgage Leadership Team Meetings, Agent Meetings etc.) – including coordination for data; required analysis; initiative/project tracking and updates; action points tracking; and presentation of spread sheets/ presentations
Develop the Strategy for Mortgage Business in coordination with the Head of Mortgage Business and other Business Heads
Drive specific aspects of the Mortgage Business Strategy as directed by the Head of Mortgage Business
Track performance, delivery on strategy, initiatives, projects, issues and performance on investments
Manage and lead projects/initiatives as directed by the Head of Mortgage Business
Facilitate the development of the Annual Budget and tracking performance against this
Manage the cost centre of the Mortgage Business
Brief the Head of Mortgage Business before internal and external meetings as necessary, including preparation of presentations/spread sheets, coordination for data and required analysis
Ensure that where applicable, follow up is done with various parties (direct reports of the Director Mortgage or other stakeholders) to get responses to items that require follow up with such parties & if required, provide a consolidated response to the Head of Mortgage Business
Complete the following reports within due dates:
Monthly financial performance analysis
Strategic actions and projects monthly reviews
Customer service reports
Branch performance reports
Any other reports that may be required
To provide adequate administrative support to the entire Mortgage Management team on various activities, like:
Payment of vendor bills
Organising conferences, seminars, joint meetings, other events
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