Preference will be given to residents of Mombasa and its environs.
Reporting to the Head of Sales & Administration, the job holder will be required to carry out the following duties and responsibilities
Duties and Responsibilities
Repair and maintenance of all hardware supplied by the company
Maintenance of records of all devices repaired/serviced
Testing of all hardware before being delivered to the customer to ensure they are in their optimal working condition
Responsible for taking care of the tools supplied in the department and making sure they are in proper working condition at all
Keeping records of all the hardware repaired including details such as serial numbers, problem reported/solved, spare parts used, and tests carried
Repair and maintenance of all fiscal devices while observing adherence to Revenue Authorities laws
Customer support regarding hardware issue on phone, email etc
Carrying out research for the purposes of product development and ensuring that the products supplied by the company remain competitive
Training users on the operations of the hardware devices supplied by the company
Handling complains from clients and advising management on the same to ensure proper measures are taken
Adhering to the stipulated code of conduct when dealing with clients at all times
Qualifications
Diploma in Electrical & Electronics Engineering/Instrumentation & Control Engineering examined by Kenya National Examinations Council (KNEC) – mandatory
At least 3 years of hands on experience in repairs of electronics involving diagnosis, and replacement of faulty component on electronic boards
Knowledge/skills in networking will be an added advantage
Passion for research and resolution of electronic faults/issues
Demonstrated knowledge of workshop management
Positive attitude
go to method of application »
Interested applicants who have skills and experience that match the mentioned requirements are encouraged to send their applications for consideration. Applicants should be sent to hr@pergamongroup.com by 15th November 2020. Please indicate your current place of residence in your application.
Apply via :
hr@pergamongroup.com